a770's Privacy Policy
How your personal information is collected, stored, and protected — a770's complete privacy policy is presented in detail here.
This Privacy Policy ("Policy") applies between the a770 platform ("a770", "we", "our") and its users ("you", "your"). By using the a770 website or mobile app, you are considered to have agreed to the terms of this Policy. We place the highest importance on your privacy and keep your information secure using modern technology including SSL encryption. This Policy has been drawn up in accordance with applicable data protection laws in Bangladesh and international standards.
What information we collect
When you create an account or use services on the a770 platform, we collect various types of information. These are described in detail below.
Personal identity information
Information collected at the time of account registration includes:
- Full name and date of birth
- Email address
- National ID card or passport number (for verification)
- Bank account or mobile banking information (bKash, Nagad, Rocket)
- Address and postal code
Technical and usage information
Information collected automatically while using the platform:
- IP address and device identifier
- Browser type and operating system
- Login time and session activity
- Gaming history and transaction records
- Cookie and tracking data
Financial transaction information
Information related to deposits and withdrawals:
- Deposit amount and method
- Withdrawal requests and amounts
- Transaction ID and date
- bKash / Nagad / Rocket number
Communication information
Information collected when using support services:
- Live chat messages and conversation history
- Email correspondence
- Details of complaints or feedback
- Support tickets and resolution information
Purpose of data use
a770 uses collected information only for specific legitimate purposes. We never sell your information to third parties for marketing purposes without your consent.
Primary purposes
- Account management: Ensuring registration, verification, and account security.
- Service delivery: Managing gaming services, bonuses, and promotional benefits.
- Financial transactions: Processing deposits, withdrawals, and reward distributions.
- Fraud prevention: Detecting suspicious activity to keep accounts secure.
- Legal obligations: Complying with applicable laws and regulations and supporting audit processes.
- Customer support: Providing effective support via 24/7 live chat and email.
- Responsible gambling: Analysing play patterns to help prevent gambling addiction.
- Service improvement: Analysing user experience to further improve the platform.
Data storage and security
a770 uses modern security technology to protect your information. Our servers are secured with SSL encryption and international-standard security practices are followed for data storage.
Technical security
- All data transmission secured with SSL/TLS encryption
- Data encryption (AES-256 standard)
- Regular security audits and vulnerability testing
- Firewall and intrusion detection systems
- Secure password hashing methods
Data retention periods
- Active account data: for as long as the account remains active
- Closed account data: minimum 5 years (as required by law)
- Transaction records: up to 7 years
- Cookie data: deleted at end of session or upon expiry of the set period
- Log files: up to 90 days
Cookies and tracking technology
Cookies and similar technologies are used on the a770 website to enhance your browsing experience and ensure the proper functioning of the platform.
Types of cookies
Required to maintain login sessions, ensure security, and support core functionality. These cannot be disabled.
Used to analyse user behaviour and improve service quality. You can disable these if you wish.
Used for language preferences, display settings, and personalised experience.
Used to prevent fraudulent activity and ensure account security.
Cookies can be managed from your browser settings. However, disabling essential cookies may cause some platform features to not work properly.
Sharing information with third parties
a770 never sells your personal information. However, information may be shared with specific third parties in the following limited circumstances.
Circumstances for sharing information
- Payment processors: Financial information necessary to process transactions via bKash, Nagad, Rocket, and bank transfer is shared. These partners have their own privacy policies.
- Service providers: Limited information may be shared with technology companies that assist in operating the platform. They are bound by strict confidentiality agreements.
- Legal authorities: Information may be provided in response to court orders, government investigations, or requirements under applicable law.
- Fraud prevention: Limited information may be shared with anti-money laundering (AML) and anti-fraud organisations.
- Company restructuring: In the event of any merger or acquisition involving a770, information will be transferred after notifying you in advance.
Your rights
As a user of a770, you have the following rights regarding your personal information.
1 Right to access information
You have the right to know what information we hold about you. If you send a request to [email protected], a response will be provided within 30 days.
2 Right to correct information
If any of your information is incorrect, you can request a correction. Information can be updated through account settings or via the support team.
3 Right to delete information
In certain circumstances you can request that your information be deleted. However, some information may need to be retained for a set period due to legal obligations.
4 Right to object to processing
You can object to marketing communications or specific data processing. If your request is reasonable, it will be respected.
5 Right to data portability
You have the right to receive your information in a structured, commonly used format.
6 Right to withdraw consent
You may withdraw your consent to processing based on consent at any time, though prior processing will remain valid.
Protection of minors
a770 strictly does not permit anyone under the age of 21 to open an account. Age verification is mandatory at registration and is confirmed through a national ID card or other government-issued documents.
We do not intentionally collect or store any information from minors. If we have reason to believe that a minor has mistakenly created an account, that account will be closed immediately and all associated information will be securely deleted.
International data transfers
a770 primarily stores data within Bangladesh. However, some information may be transferred internationally for technical service requirements. In such cases we ensure that:
- The receiving country is governed by adequate data protection laws.
- Appropriate contractual safeguards are in place before the transfer.
- Third-party service providers follow strict data protection standards.
- Transferred data is kept secure through encryption.
What to do in the event of a security breach
If a data security breach occurs, a770 will take prompt action. In accordance with our response plan:
- Relevant authorities will be notified within 72 hours of the incident being discovered.
- Affected users will be informed by email as soon as possible.
- A transparent statement will be provided regarding the cause, impact, and steps taken in response to the breach.
- Necessary security improvements will be made to prevent such incidents in the future.
- Affected users will be asked to change their passwords.
If you notice any suspicious activity on your account, please notify us immediately via our 24/7 live chat.
Changes to this Policy
a770 reserves the right to amend this Privacy Policy at any time. If significant changes are made to the Policy, we will notify you in the following ways:
- By publishing a special notice on the website.
- By sending a notice to your registered email address.
- By displaying an alert message the first time you log in after the changes.
If you continue using the platform after being notified, you will be considered to have accepted the revised policy. If you do not agree to the updated policy, you may request to close your account.
Contact Us
If you have any questions, concerns, or requests regarding this privacy policy, you can reach us in the following ways:
After receiving your request, we will try to respond as soon as possible, usually within 30 business days.
Related Pages
Read our other policies and information.